Millennium Bailey's Hotel London Kensington, London
140 Gloucester Road, South Kensington, Kensington & Chelsea, London, SW7 4QH
A stay with us is like having your very own magnificent town house, breaking down the formality of a traditional hotel in an atmosphere that is as refreshing as... more
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Rooms from £76
(approx. $114) per night
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Mature couple)
on October 21, 2008
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Linda ( Group of work colleagues)
from Surrey, b.c. , CA on October 18, 2008
"Thoroughly enjoyed it" (107964996)
Very pleasant staff and beautiful room
Shower head was broken and TV constantly froze up. The smoke alarm went off early in the morning.
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Anonymous ( Mature couple)
on October 3, 2008
"Position of your hotel makes it a likely choice for us to visit again but 4star grading doesn't seem merited." (107259717)
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Anonymous ( Mature couple)
on September 16, 2008
"Other than the delay in the reservations department procedures it was an excellent stay." (107153814)
Excellent hotel
Communication from the reservations department was very poor. The room had been booked for a week on a business credit card yet we did not receive a third party booking form and then had to request one when the guest had booked in and reception had took their personal credit card. We then had to wait an hour and a half for the form once it was requested and had to provide scanned images of the credit card used causing the card holder much disruption as he is based at a different site.
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Anonymous ( Family with older children)
on July 22, 2008
"Very good. Good value for money, centrally located, staff were very patient with my 4 year old son" (108094895)
Friendly staff, good value for money, clean and spacious room
All small points: room a bit noisy because of squeeky floorboards and large fan in courtyard. Curry smell on 4th floor when you get out of lift. I don't understand why English plumbing has separate hot and cold taps - hot water is too hot to put one's hands under
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Anonymous ( Group of adult friends)
on July 14, 2008
"Great location! " (108094165)
Fantastic location, right next to the Gloucester St. Tube!
Concierge serice needs to be friendlier as does the person checking in guests. There was a bit of an "attitude" with them. Room is a bit on the frumpy side.
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Anonymous ( Mature couple)
on July 4, 2008
"obviously the bad points were off putting esp the mattress, although we were given a ten percent discount because of this we did feel that it is essential for a good hotel to have a good quality mattress and the discount could have been more generous but it was handled very swiftly.Apart from that it was a pleasant stay in a busy hotel that was much bigger than we had anticipated." (108026141)
location, spacious room with air conditioning, clean, speedy reception, the room was nice and quiet
The lovely big tv kept losing its signal or pausing. The mattress was terrible as it dipped in the middle and springs stuck into you.
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Zahid ( Solo business traveller)
from East calder , GB on February 3, 2008
"The bedding was excellent and the room comfort exceptional. I was given clear instructions where to get breakfast etc. The concierge were extremely helpful and gave me excellent information regarding the tube and taxis. The room, although spacious did have very creaking floorboards which was a little annoying. The general decor was good but if I am going to knit pick, the room could have done with a makeover as it was very slightly dated and 'musty' Overall, a good experience and would highly recommend this to a fellow colleague." (97622368)
large spacious room with excellent room facilities
Creaking floorboards and low shower pressure
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Julie ( Group of adult friends)
from Malvern , GB on December 6, 2007
Well located,clean with good facilities.Great hotel-will recommend!
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Anonymous ( Solo business traveller)
on June 4, 2005
Adequate only, however, top marks for the staff!
24 hour attended porterage
2 of 2 people found this review helpful:
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E ( Solo business traveller)
from Dublin 1 , Ireland;IE on May 7, 2005
"Very relaxing old style hotel - reminded me of Le Meridien Waldorf on the Strand before they ruined it. Nice restaurant and very comfortable lounge bar. Large room - very good quality old furniture.Excellent very friendly staff." (2206827)
I fond to hotel to be friendly warm and of an excellent 4 star standard.
A/C fan (Room 426) clicking noisily.
2 of 2 people found this review helpful:
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Anonymous ( Solo business traveller)
on June 10, 2007
Location, next to Tube
I had to change rooms. The first room was next to an air conditioner which was very loud
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Bonnie ( Young couple)
from Bartlett , United States;US on March 28, 2007
Location to Gloucester Tube station - directly across the street. Staff was extremely accomodating.
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Anonymous ( Solo business traveller)
on March 19, 2007
"Nice hotel, great location. Shower a bit old and weird. Short supply of electrical sockets for those of us who are travelling workers." (99583498)
nice big room
lack of UK electrical sockets not very user friendly for working from the rtoom
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Pedro ( Solo business traveller)
from Cascais , Portugal;PT on February 27, 2007
"I like this Hotel and I will be back soon..." (99940974)
confortuble room, and the cleaning as realy good
The WC as very bad and small bad
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Jayne ( Solo business traveller)
from Leeds , United Kingdom;GB on January 16, 2007
"A very nice location with easy access to central london. Bearing in mind where it is located it was extremely quiet and peaceful. Many good restaurants locally in addition to those that form part of this hotel and its' sister hotel next door. Convenient for travel, being directly opposite Gloucester Road tube station, only a few stops from Harrods. Within walking distance of the Natural History Museum." (99811867)
For somewhere so central it was amazingly quiet and peaceful
Extremely hot and the air conditioning wasn't very effective
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Andrew ( Family with older children)
from Trowbridge , United Kingdom;GB on November 6, 2006
"greeted upon arrival and treated like royalty as was the rest of our stay.. 100%" (3305557861)
spacious and as described
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Stephen ( Mature couple)
from Menston , United Kingdom;GB on November 3, 2006
Location
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David ( Group of adult friends)
from Belfast , United Kingdom on December 15, 2004
"Excellent location - convenient to tube station & shopping areas.Good restaurant & bar facilities on site - comfortable atmosphere in the hotel.Decor in rooms is a little dated & require facelift." (1615355)
Convenient location close to underground station & shopping areas
Rooms only average,room decor dated & in need of facelift
1 of 1 people found this review helpful:
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Kristiaan ( Young couple)
from Sai kung , Hong Kong;HK on August 23, 2006
"Hotel has excellent location; bathroom smallish (sink poor drainage);" (3304624841)
location
bathroom
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Carol ( Family with young children)
from Aptos , United States;US on July 9, 2006
"Would generally recommend this hotel. Hotel needs a facelift, but overall ok for the price. The location is unbeatable." (3304863009)
Great location, friendly staff (during peak period and problem with our room), large room for London (once we switched rooms), decent price/value for that part of London.
Our first room was small, layed out poorly and dirty.
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Anonymous ( Group of adult friends)
on June 10, 2006
Hotel was in a great location and was to an excellent standard. I would recommend this to anyone.
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John ( Mature couple)
from Solihull , United Kingdom;GB on June 4, 2006
"In general terms the hotel was very good however in reception the smell of cooking from an Eastern Restaurant was a little off putting" (3304738260)
Size & Comfort
Shower was a bit sad
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Peter ( Mature couple)
from Sayville , United States;US on May 9, 2006
strong cooking odor in hallway
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Pierre ( Solo business traveller)
from Cascais , Portugal;PT on March 19, 2006
"Excellent value for money. Reasonably sized room (double) with all confort. Everything above average" (3304371647)
Everything well, above averages. Excellent breakfast. Nice staff. Good location, across the road of tube station (Piccaddilly line)
Cost of internet connection a ripp-off (
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Anonymous ( Mature couple)
on September 8, 2005
SPACIOUS ROOM
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Vicky ( Group of adult friends)
from Walkhampton, yelverton , United Kingdom;GB on April 26, 2005
"excellent check in service, rooms were very clean and spacious. staff were helpful at all times" (2180462)
The staff were helpful and the room was spacious and clean with good facilities
Very expensive bar and restaurant
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Adel ( Family with older children)
from Geneva 26 , Switzerland;CH on August 26, 2005
Petit déjeuner Bon
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on February 8, 2005
"I asked for a non-smoking room, although there was no guarantee of this at time of booking. I was anxious whether my request could be met. Television - choice of viewing limited to the terrestial channels. Other hotels offer more." (1868072)
Clean and quiet room.
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Anonymous ( Solo business traveller)
on January 8, 2005
General easiness of booking, checking-in, and the promptness of staff at the hotel. Also it was incredibly easy to get to the tube station (opposite - Gloucester Road tube)
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Louise ( Young couple)
from Uxbridge , United Kingdom on November 10, 2004
I felt the accommodation was poor due to the wallpaper coming off and the windows were dirty
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Gareth ( Solo business traveller)
from Aldershot , United Kingdom on November 9, 2004
"General comment; although I arrived at recpetion before another guest he was served first. When I mentioned this, the guest apologised but the receptionist did not acknowledge my comments. Not a good start to my stay. I had no further problems with the staff." (1636072)
Decor in the bathroom looked a bit tired.
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Kevin ( Solo business traveller)
from San francisco , United States on November 1, 2004
"I've stayed at the hotel before so I knew what to expect. The location is great and the hotel and rooms are always clean and comfortable." (1638984)
Great location, convenient public transportation, friendly and helpful staff
Lack of high speed internet
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Didier ( Solo leisure traveller)
from Vienna , Austria on October 20, 2004
"agreable hotel. super location" (1435307)
location
poor heating
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Vincent ( Solo business traveller)
from Jacksonville , United States on October 19, 2004
"Overall good value for money in central London, rooms clean, very good size. Would like to have known the location of the roooms re the very busy Cromwell road." (1558758)
Good location, good value for money, large room
Windows did not close properly, so rather noisy off of a busy road
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Anonymous ( Group of work colleagues)
on October 12, 2007
"I missed a space where I could have a fast look at my mails; I did not like the lady at the check-in, she was porposing a nice, big room and the room was incredibly small (no place for luggage, the sink was so small that I could not wash my teeth). The second lady I met, Marta, was very kind, she proposed me a very beautiful room that I really enjoyed. The rooms were both cleaned and ordered." (97196896)
I had two diffrent rooms; my evaluation differ enourmously between the two rooms; the first one was TOO small, the second one very nice and confortable. The same holds for the staff, most of them were nice with the exception of the lady at check-in
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Edward ( Young couple)
from Maidstone , United Kingdom on September 6, 2004
"Enjoyed our stay and we were very impressed by the staffs friendly and helpful attitude. The hotel itself was well maintained and very clean. There was some damage to the furniture in the room, broken hinges on TV cabinet but other than that the room was also nicely sized and well maintained. All in all we'd definately stop again, 8 out of 10 for the hotel 10 out of 10 for the staff." (1440661)
Excellent staff and good customer service
A few bits of damage in room to furniture.
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Anonymous ( Solo business traveller)
on August 29, 2004
"This was great value based on the rack rate that would normally be paid. I've booked with ActiveHotels lots of times now and don't think I'd even bother looking around any more." (1440515)
Would have loved a kettle and coffee in the room!
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Gillian ( Young couple)
from Ballynahinch , United Kingdom on August 10, 2004
"overall i enjoyed my stay in this hotel. it was easy to find and located beside the tube station. the staff were very helpful and i did not have any problems about this hotel. i would only atay again if i got the same special price as it is normally quite expensive." (1271298)
easy to find and in good location, staff were very efficent. overal a good stay.
bathroom was a little grubby.
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Brigitte ( Mature couple)
from Basse-goulaine , France;FR on July 20, 2006
"Excellent s" (3304839166)
Chambre tr
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Luciano ( Solo business traveller)
from Fano , Italy on April 9, 2005
"Conoscevo già l'albergo e per la sua comodità accetterò compromessi" (2109816)
Millenium Glocester è molto ben situato, comodo per la metro, centrale ed in un quartiere pieno di attività commerciali
Scarsa pulizia - bagno vecchio - servizio inadeguato
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Anonymous ( Mature couple)
on February 16, 2005
"Bel hôtel mais le personnel voit sûrement trop de monde et oublie de se rappeler que pour chaque visiteur c'ets un epremière fois qui mérite un petit pue d'attention et de gentillesse. C'est aussi àa l'image qel'on veut retenir dans un hôtel dit de confort" (1770133)
proximité du métro. Bonne situation géographqiue. Style de l'hôtel remarquable .
Accueil nul, très froid. très impersonnel. Peut beaucoup mieux faire! Occupation des chambre à 15h45 au lieu de 14 heures!!! Nul! Et bruyant la nuit côté rue principale.
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Piero ( Solo business traveller)
from Rome , Italy on October 6, 2004
close to underground
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Nice hotel with a pleasant atmosphere generally." (107883385)
Good location, adjacent tube station close to Kensington Gardens, Albert Hall etc Very handy for Heathrow, Paddington is only 4 stops away and Gatwick via Victoriajust 3 stops away. Bedroom and bathroom a good size, bed comfortable. Staff pleasant.
I don't believe thump thump thump music is appropriate in a hotel bar at any time of day. This music seems to be for the enjoyment of the staff only or gives the impression that it is playing and no-one knows why. Range of beers is minimal.