Plough Motel, Stoke-On-Trent

Campbell Road, Stoke-On-Trent, ST4 4EN
2

Friendly individual service in our independently owned motel coupled with excellent cuisine. Close to all major routes with 36 en-suite bedrooms. Whet... more

 

£ Rooms from £32 (approx. $48) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 9/10 Anonymous ( Mature couple) 

    on  November 11, 2008

    "Apart from the beds, everything else was good. I have answered the questions below as yes, but would only do so if the room we stayed in had decent/new mattrasses" (107463694)

    Excellent value ... good size room .. well located

    We stayed in a twin room .. both beds had old mattrasses .. both were very soft and squeeky. They were very uncomfortable and we could both feel the mattrass springs .Neither of us got much sleep

  • 5/10 Anonymous ( Other) 

    on  November 4, 2008

    "On overall balance I suspect that I got a poor room. My companions had a far better room. " (107279396)

    Pleasant helpful staff, good carvery and breakfast

    Very noisy radiators, sound from kitchens at night, and Stoke City supporters outside at 1-2pm, scalding hot water. Towels had a smokey smell.

  • 10/10 Anonymous ( Solo leisure traveller) 

    on  November 4, 2008

    "Nice people,good food and cheap" (107703536)

    Staff and local people very nice, made very welcome

  • 8/10 Anonymous ( Group of adult friends) 

    on  November 4, 2008

    "Basic but fairly priced accomodation" (107747952)

  • 7/10 Russ ( Other) 

    from Batley , GB  on  November 2, 2008

    "generally satisfactory" (107702497)

    clean,not too expensive,well situated,

    poor picture on television in room,poor picture on television in bar area,pool and other amenities have been closed down

  • 7/10 Anonymous ( Solo business traveller) 

    on  November 2, 2008

    Location

    Heating not working on a freezing cold night but the hotel provided an electric heater when informed

  • 4/10 S ( Group of work colleagues) 

    from Peterlee,county durham , GB  on  November 1, 2008

    GOOD CLEAN ROOM

    NO STAFF ON THE RECEPTION WHEN WE CHECKED IN AND ALSO WHEN WE CHECKED OUT.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  October 31, 2008

    "Good value for money. Room clean and tidy, car park large and reasonably secure. " (107319618)

    Late check-in procedure worked well. Will definitely use again when accommodation needed in this area.

  • 10/10 Daniel ( Solo leisure traveller) 

    from Nottingham , GB  on  October 29, 2008

    "Excellent " (107513695)

    Excellent service, nice atmospehere, clean room, comfortable bed, lovely nights sleep, will be staying at this hotel again when I visit Stoke.

  • 8/10 Lynne ( Solo leisure traveller) 

    from Auburndale , US  on  October 28, 2008

    "pleasant stay, convenient location." (107730673)

    reception woman cheerfully accommodated my request to change room. Good meal in restaurant, attentive wait staff. rooms clean and good size.

    event tho no smoking applies, on entering room, smelled as tho someone had smoked. Not unbearable but noticeable

  • 10/10 Rob ( Group of work colleagues) 

    from Southampton , GB  on  October 22, 2008

    "I would definately recommend this hotel to anyone, as long as you don't want 5* luxury. I will definately be using this hotel again." (107460551)

    The hotel was very clean and the staff were super friendly. The rooms are spacious and the beds extremely comfortable.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  October 19, 2008

    "A relaxing and pleasant experience. Thanks!" (107717960)

    I thought it was great value for money (

    Noisy neighbours but that was certainly not the fault of the motel.

  • 5/10 Anonymous ( Solo business traveller) 

    on  October 11, 2008

    Food in restaurant was poor and overpriced.

  • 9/10 Anonymous ( Group of work colleagues) 

    on  October 8, 2008

    Very friendly staff. Good value for money

  • 8/10 Anonymous ( Young couple) 

    on  October 5, 2008

    "Would stay again.. Friendly staff, good room, good pub and food." (107683032)

    Good value for money

    None.. You get what you pay for - and it was cheap !!

  • 10/10 Nicola ( Group of work colleagues) 

    from Basildon , GB  on  October 4, 2008

    "definitely deserves more then 2 stars, very happy :)" (107269017)

    For price of room, it was in great condition and very clean.

  • 8/10 Kevin ( Solo business traveller) 

    from Yarm , GB  on  October 3, 2008

    "Good value" (107487067)

    Booking was easy & reception good . Staff were ok with the exception of the lad on the bar who was really great , friendly , chatty and took the mick taking from other guests in his stride - A really nice lad

    Room was a bit dated and carpet stained but was acceptable for the price paid

  • 8/10 Anne ( Mature couple) 

    from Isle of man , GB  on  September 22, 2008

    "Very good value for money overall. I would definitely stay again." (107291331)

    Excellent customer service. Attentive, cheerful staff. Great quality food at reasonable prices.

    Room clean but in need of decoration. No facility outside to discard cigarettes, hence butts everywhere.

  • 8/10 Raymond ( Solo leisure traveller) 

    from Lincoln , GB  on  September 20, 2008

    "good" (107236665)

    good staff

    bath to small

  • 7/10 Anonymous ( Mature couple) 

    on  September 9, 2008

    Very friendly staff; good breakfast. Exterior of motel is very good; interiors could do with refurbishment/refreshment.

  • 8/10 Anonymous ( Family with young children) 

    on  August 29, 2008

    "Brilliant for the price" (107218481)

    Clean, large room and good full english breakfast

  • 9/10 Gill ( Group of adult friends) 

    from Bognor regis , GB  on  August 24, 2008

    "Excellent Hotel for a short stay. Good location for access to Stoke and Alton Towers" (108038392)

    Staff were very helpful,friendly and welcoming. The food was good and plentiful.

    room was rather small for a double bed and bunk beds. Tea/coffee provided was for 1 night stay only

  • 9/10 Anonymous ( Family with older children) 

    on  August 15, 2008

    "good" (108067500)

    good staff

    none nice place

  • 10/10 Angela ( Group of adult friends) 

    from Solihull , GB  on  August 14, 2008

    "Excellent - we were really dubious when booking but we cannot recommend this Motel enough" (107112697)

    Cleanliness, friendliness of staff, comfort of rooms, quietness of rooms at night.

    None - an excellent hotel

  • 8/10 Harriet ( Young couple) 

    from Lowestoft , GB  on  August 13, 2008

    "Happy and enjoyable stay with great breakfasts!" (107208319)

    Very welcoming and helpfull. Room was well equipped and accurate to description.

    Bed could have been for comfortable - pillows were very flat.

  • 3/10 Anonymous ( Mature couple) 

    on  August 8, 2008

    "Dreadful" (97378237)

    The room had a bad smell to it. We had a family room with an extra bed which as a couple is unromantic! The bathroom was in a dreadful state, mould on the tiles and the floor seemed to be rotten. The breakfast was stone cold and dripping with fat.

  • 9/10 Anonymous ( Mature couple) 

    on  July 28, 2008

    "Ver.y comfortable overnight stop and close to the motorway" (108049078)

    Very friendly staff

  • 3/10 Anonymous ( Mature couple) 

    on  July 18, 2008

    "propably would have moved if it were not so convienient for family. just used it as a place to sleep didnt dare try the restaurant even though we were offered a free meal as an apology for the service? cars may not be safe on the car park" (108017663)

    convienient to our needs

    room cleaning was the worst i have encountered and the staff at the hotel seemed to have no management so seemed to be running it themselves reception staff tried but had little to work with

  • 8/10 Sheila ( Mature couple) 

    from London , GB  on  May 7, 2008

    "Overall a cheap and cheerful place for a night or two. " (97084733)

    Room had all the basic requirements and in nice quiet postition away from Hotel. Staff friendly and helpful. Great location for seeing the area. Restaurant food was fabulous for a great price, wine only £10 a bottle!

    Hotel could do with decor updating. No extras in rooms or room service. Staircase and landings needed cleaning.

    1 of 1 people found this review helpful:

  • 8/10 Jacqueline ( Group of adult friends) 

    from Sale , GB  on  July 14, 2008

    Excellent value for money, especially when it included cooked breakfast.

    Booking system booked booked me in twice - so I ended up with two reservations which I then had to cancel.

  • 8/10 Anonymous ( Group of adult friends) 

    on  July 13, 2008

    "Value for money. Served the purpose." (108026655)

    Functional. Easy to find.

  • 9/10 Patricia ( Young couple) 

    from Caernarfon , GB  on  July 10, 2008

    "Excelent value for money, staff were most helpful, room was nice, clean and warm, cannot fault in an way. Would deffinateley stay here again." (108091072)

    Nice very friendly staff that went out of their way to make our stay comfortable

    No bad points

  • 10/10 Darren ( Family with older children) 

    from Easingwold , GB  on  July 8, 2008

    "Excellent" (108096286)

    Great food, friendly staff and excellent value for money

  • 7/10 Anonymous ( Group of work colleagues) 

    on  July 6, 2008

    "Staff couldn't have been better. Upkeep on the hotel abysmal." (97380548)

    Staff was helpful and friendly, restaurant food was good but not adequately staffed.

    Could feel every spring in the mattress. Wasn't expecting luxury quality for the price, but the beds were barely serviceable.

  • 5/10 Tim ( Young couple) 

    from Ramsgate , GB  on  July 4, 2008

    "Would go again, as it was very cheap, and the room apart from it's flaws was not bad. Area was a bit industrial estate'ish, but ok. The hotel could fix all these problems very easily, without much cost, and if they did it would make for a much better experience." (108051090)

    Very good value - only

    Shower didn't work, remote for telly didn't work. Had to walk into the bar and wait to ask someone to come and check us in.

  • 7/10 Lindsay ( Young couple) 

    from Airdrie , GB  on  June 29, 2008

    "If going to alton towers again i would stay here but i may book through the hotel as there rates were cheaper than what was stated online." (108018667)

    The hotel was one of the cheapest in the area surrounding alton towers. You basically got what you paid for. Breakfast was lovely.

    Hotel shower curtain was full of mould but that was about it in the way of cleanliness. The other thing was that when we got there they weren't opening the restaurant but the bar was open. All you want to do is get fed and go to sleep after a day at alton towers.

  • 9/10 Anonymous ( Family with older children) 

    on  June 29, 2008

    The room we had was much better than we thought it was going to be for the price. The staff were extremely friendly, especially to our children, supplying crayons on our arrival why we ordered an evening meal, and again in the morning after a really good choice of breakfast, they let the children have some sweets for later. The room was plenty big enough for us all. A doulble bed and bunk beds, tv, drnks, large wardrobe, full length mirror, hairdryer, shower and bath etc.. It was an excellant b/b motel/pub restaurant(with evening entertainment)

  • 7/10 Michelle ( Family with young children) 

    from Stockton-on-tees , GB  on  May 28, 2008

    "Staff extremely helpful especially Juliet on reception. Very helpful and kind staff would have done anything to accommodate us." (97604379)

    warm and comfortable

    Food was not that good

  • 8/10 Terence ( Mature couple) 

    from Rushden , GB  on  May 21, 2008

    "Motel was very easy to find, staff excellent, friendly and very helful. Full english was hot and filling, Rooms on par with most other hotels we have visited but could do with a lick of paint. A previous review thought it was a bit sixties / seventies style. Must agree especialy when the first music put on the duke box the first night was Eye Level...lol However, must stress, the staff were excellent, very helpful and chatty." (97083596)

    Very easy access from M6 and into city centre. Plenty of parking.

    a little old fashioned, would have liked a smaller bar area.

  • 9/10 Natasha ( Young couple) 

    from Southbourne , GB  on  May 19, 2008

    "There were no problems with the room, check in was easy, and staff were all very approachable. " (97545207)

    Staff were brilliant and even helped with recommending attractions.

  • 6/10 Anonymous ( Solo leisure traveller) 

    on  May 18, 2008

    "I only stayed for one night and the accomadation was a little on the worn side - nothing that could not be rectified with a re-decoration and more observation from the claening staff. The area of the hotel - although dull- was fairly central and the staff were polite and this applies especially to the duty manager." (97299019)

    Good location for my needs and the duty manager very friendly and attentive.

    Rooms need redecorating and the room cleaners had not spotted rubbish under the bunk bed in my room and the wall on the bath side and the vent on that wall needed to be cleaned more regularly. The carpet was badly stained and a small niggle in that no spoons were provided with the gratis tea and coffee.

  • 8/10 Michael ( Young couple) 

    from London , GB  on  May 12, 2008

    "The hotel was overall very good with friendly staff. The room was ver clean and tidy, the the stairwell and car park needed sweeping. Food was very good and price was also very good. I would definitely use this hotel again." (97005333)

    Good staff and excellent breakfast.

  • 9/10 Riaz ( Group of adult friends) 

    from Irvine , GB  on  May 3, 2008

    "easy access to the motorway network. town centre within walking distance. quite a gruby part of town,although no reflection on the plough motel.i think perhaps it is the style of the local buildings and building materials used.i would certanly stay there againg." (97328173)

    friendly staff , excellent food

    tv remote control missing

  • 9/10 Anonymous ( Group of adult friends) 

    on  April 23, 2008

    You get what you need to a very nice price.

  • 9/10 Jeff ( Group of adult friends) 

    from Dagenham , GB  on  April 23, 2008

    "Generally a good hotel great staff friendly and comfortable" (97619183)

    Simple clean and value for money with good facilities. Great hotel great food and clean

    More tea bags and milk and sugar in the room, but this is not a complaint just an observation and a preference I drink lots of tea

  • 8/10 Gary ( Family with older children) 

    from Brackley , GB  on  April 10, 2008

    "good" (97179827)

    location and price

    some of breakfast is slightly overfried

  • 6/10 Anonymous ( Solo business traveller) 

    on  April 4, 2008

    "Value for money accomodation, friendly staff, but you get what you pay for." (97908207)

    Value for money

    Rooms are a little tired

  • 8/10 Stephen ( Mature couple) 

    from Brackley , GB  on  March 20, 2008

    "GOOD" (97888929)

    LOCATION

    ROOM WAS NEAR TO KITCHEN

  • 8/10 Christine ( Solo business traveller) 

    from Bromsgrove , GB  on  March 19, 2008

    "Would stay again, but as I booked the night before I would have expected a discount as is normally offered" (97620906)

    Good size room, well heated , easy access, good breakfast

    No towels iN room when I arrived, had to go to reception to get some as could not find number for reception on phone

  • 8/10 Anonymous ( Solo business traveller) 

    on  March 16, 2008

    "Would stay again if working that way" (97692569)

    Very clean and comfortable although I was only there a short time

    there was no kettle to make a cuppa

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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